Emergency services

(+237) 243 539 098(+237) 222 212 433

Reception services

(+237) 242 059 294(+237) 222 212 431

PRESENTATION

The purpose of this HGOPY Patient's Charter is to inform women, mothers, adolescents and other persons who attend or stay in our hospital on their rights and obligations upon arrival, during their stay and on their output. This charter does not pretend to address all situations in which the user of HGOPY may be confronted.

Presentation

DEFINITIONS AND GENERAL PRINCIPLES

The HGOPY patient's charter is a contract between the patient who comes to HGOPY for an outpatient consultation or stays there while in hospital and HGOPY who receives him.
HGOPY, which provides the public hospital service, welcomes women, mothers and children in outpatient clinics and hospitalizations. It welcomes outpatients only to emergencies, ENT, ophthalmology and odonto-stomatology also men; all users, whatever their origins, their family situations, their ages, their state of health, their handicaps, their political, union, philosophical or religious opinions.
HGOPY welcomes these patients day and night, possibly in an emergency. HGOPY ensures the diagnostic examinations, the surveillance and the treatment of the patients, the wounded: pregnant women, mothers, children, teenagers, men taking into account the psychological aspects of the patients. It provides them with the preventive, curative or palliative care that their condition requires, and ensures continuity of care after their eventual admission.
During these treatments and care, the taking into account of the painful, physical and psychological dimension of patients, and the relief of suffering, is a constant concern of all our stakeholders.
The patient can not be considered solely, or even primarily, from the point of view of his pathology, disability or age; it is supported in its entirety.
HGOPY ensures respect for universally recognized human, citizen and child rights, as well as general principles of:

  • no discrimination
  • respect for the person
  • respect his individual freedom
  • respect for his private life
  • respect for its autonomy.
    Similarly, HGOPY ensures the proper application of the rules of medical and paramedical ethics.
    Finally, HGOPY ensures that patients have the opportunity to assert their rights.
    The HGOPY patient is a person with rights and duties.